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Frequently Asked Questions
A mortgage broker looks at your full financial picture, then searches the market to find the mortgage that actually fits you, rather than just offering you their own products. At Greenshoots Financial, that means one point of contact who handles the comparison, the paperwork and the lender conversations, so you don't have to.
A local broker knows the area, the local property market and, often, the local lenders and surveyors too. But the bigger reason is simpler: you get a real person who answers the phone and knows your case, rather than a call centre queue.We also have access to mortgage products that are only available through brokers, not directly from the lender.
Straight answers, no jargon and someone who actually explains what's happening at each stage, not just what to sign. We are independent and whole-of-market, which means we are not tied to any lender or insurer. Every recommendation is based on what suits you, not what suits us.We handle the full process on your behalf - from your initial enquiry through to completion - and stay in touch as your deal approaches its end date to review your options before anything changes. We bring decades of experience in client-facing work to every case, and treat your mortgage the way we'd want our own handled.We also help with protection alongside your mortgage, so nothing gets overlooked. And however complex your situation is, we have the experience and market access to find a route forward.
The following documents are typically required before moving forward with an application:
✔️ Latest 3 months' bank statements
✔️ If employed - latest 3 months payslips and P60
✔️ Photo ID - driving licence or passport
✔️ Proof of address - utility bill or bank statement dated within the last three months
✔️ Proof of deposit
✔️ Credit report
✔️If you are self-employed, you will usually also need your last two years' SA302 tax calculations and corresponding tax year overviews, or two years' full accounts if you trade through a limited company.
We will confirm exactly what is needed for your specific situation.
The amount you can borrow depends on your income, outgoings, credit history and the lender's criteria. It can also vary significantly between lenders, which is one of the reasons using a whole-of-market broker makes a difference. We'll run the actual numbers for your situation rather than relying on a rule of thumb.
An agreement in principle (also known as a decision in principle) usually only involves a soft credit check, which doesn't affect your score. A full mortgage application involves a hard credit check, which can have a small, temporary impact. We'll always tell you which type of check is being run before it happens.
An agreement in principle, sometimes called a decision in principle, is a lender's initial indication of how much they might lend you, based on a quick check of your income and credit. It's not a guaranteed offer, but it shows sellers and estate agents that you're a serious buyer.In general AIPs involve a soft credit search, which does not affect your credit score. If this is different we will always let you know which applies before proceeding.
Yes, and it's one of the areas we most enjoy working in. We'll explain every step in plain English, from your first agreement in principle through to picking up the keys.For a full walkthrough of the steps involved in buying your first home in Scotland, including LBTT, the Home Report and the offers process, visit our First-Time Buyer Guide.
Options include mortgages from 5% deposit, shared ownership, and guarantor or joint borrower sole proprietor mortgages, where a family member's income helps you borrow more. Which one suits you depends on your deposit, income and the property you're after, so it's worth talking it through rather than guessing.
A fixed rate stays the same for an agreed period, so your monthly payment doesn't change even if interest rates rise. A tracker mortgage moves up and down in line with the Bank of England base rate, so your payments can change. Which suits you depends on how much certainty you want versus the chance of a lower rate.
With a repayment mortgage, each monthly payment reduces both the interest and the amount you owe, so it's paid off by the end of the term. With interest-only, you only pay the interest each month, meaning the original loan is still owed at the end, so you'll need a clear plan to repay it. Most residential mortgages today are repayment.
An early repayment charge is a fee some lenders apply if you pay off your mortgage or switch to a new deal before your current fixed or tracker period ends. ERCs vary between lenders and products - some are significant, others are minimal. We always explain the ERC terms of any mortgage we recommend so you understand the full picture before you commit.
Yes, whether you're a first-time landlord or growing an existing portfolio. Buy-to-let works differently to a residential mortgage, so it's worth getting proper advice before you commit.We advise on a wide range of buy-to-let mortgages, from straightforward single property purchases to more complex portfolio and limited company cases. Whether you are a first-time landlord or an experienced investor, we can help you understand your options and find a lender suited to your circumstances.Visit our Buy-to-Let Mortgage page for more detail on how we support landlords in Scotland.
Insurance plays an important part in protecting what matters most - your family, your business, and your finances. We search the whole market to find the most suitable policies for your individual needs and budget.We can help you with:Life insurance - Provides financial security for your loved ones if you pass away.Critical illness cover - Pays out a lump sum if you're diagnosed with a serious illness, helping you focus on recovery without financial stress.Income protection - Replaces part of your income if you’re unable to work due to illness or injury.Business protection - Protects your business against the loss of a key person, business loan cover, or shareholder protection.Private medical insurance - Gives you fast access to private healthcare, reducing waiting times and improving treatment options.Home insurance - Protects your property and belongings from unexpected events like fire, theft, or flooding.We don’t charge a fee for our insurance advice or applications - we are paid directly by the insurer, at no cost to yourself. This means you receive expert, impartial guidance without any upfront cost.
For all new clients looking to purchase, remortgage or complete a product transfer, our fee is £495. For existing clients there is no fee for an existing property product transfer or remortgage and for a home move or additional funds, the fee is £295.For debt consolidation mortgages, our fee is £695. Specialist cases:• Subprime purchase mortgages: Up to 1% of the loan amount*• Bridging loans: Up to 1%*• Lifetime mortgages: Up to 1%*• Limited company buy-to-let mortgages: £795.• Buy-to-let portfolios (2 to 10 properties): Up to 1%*• Buy-to-let portfolios (11+ properties): Up to 1.25%** The final fee will depend on your case's complexity, the research required, and the time involved in managing your application from start to finish. We always confirm your exact fee upfront, so you know precisely what to expect.When you choose a particular mortgage, you’ll receive a clear, personalised illustration outlining precisely what you’ll pay, including all fees and broker remuneration. This ensures no surprises, and you know exactly what you’re getting.If the fee disclosed changes at any stage of the advice process (for example, as a result of customer circumstances uncovered during the fact-find process), we will provide the revised fee and payment basis before the fees are due to be paid.Wills & Power of AttorneySingle Will – from £190. For individuals, and includes up to two amendments before it's finalised.Mirror Wills – from £250. For couples, giving you two Wills that reflect each other's wishes.Power of Attorney – from £350, plus the OPG (Scotland) registration fee of £99 and any medical capacity assessment fees, which vary by practice.
Our fee is payable upon submission of the mortgage application. Any commission due to the broker directly from the lender will be payable at the completion of the mortgage.
If we charge you a fee, and your mortgage does not go ahead, or if you decide not to proceed, you will not receive a refund as this fee covers our administration costs.
At Greenshoots Financial, we believe that our clients should always know exactly what they are paying for and why. This philosophy ensures you receive expert support without surprises, and helps build trust from day one.
When it comes to mortgages, we don’t just look at a handful of options - we research the entire market. We consider your deposit, employment history, income, future plans, and lender-specific criteria to find the most suitable mortgage product for you. This level of research requires significant time, expertise, and diligence.
The mortgage application process is complex and involves:
Preparing and reviewing extensive documentation.
Communicating with lenders on your behalf.
Handling follow-ups and additional requirements.
Our service ensures that your application is as strong as possible, reducing the risk of delays or rejections. Every client’s situation is unique. Our advisors provide bespoke advice, helping you navigate options such as first-time buyer deals, remortgages, or buy-to-let mortgages, all tailored to your specific goals and circumstances.
When it comes to insurance (for example, life cover or income protection), we receive a commission directly from the insurance provider once your policy is set up. This does not affect the price of the policy and also means you can benefit from our full advice and application support without paying a fee yourself.
We believe that protection products, such as life insurance or critical illness cover, are an important part of protecting your home and your family's financial future. Removing the upfront fee means there is nothing stopping you from getting advice on the cover that matters most.
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